conus... 2824 mechanic (stem issue)

[ericocean]

I have a brand new ARF sub-2824 and the stem has come out, ( I'm sure I have done something wrong setting or winding it). It pulled all the way out and goes in easily. The watch runs fine I just can't engage the winding/ date/setting mech. I want to send it to be serviced can someone please recommend someone in the U.S. I can send it to to be repaired?
Any help would greatly be appreciated,
Thank you for your time.
Eric

 

[Tienbang]

The stem AND crown or just the crown?

I've had that happen before and it was because the stem was never inserted all the way. Or it could be a keyless works issue. Can you take a picture of the crown/stem?

 

[ericocean]

The stem AND crown or just the crown?

I've had that happen before and it was because the stem was never inserted all the way. Or it could be a keyless works issue. Can you take a picture of the crown/stem?

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[ericocean]

The stem AND crown or just the crown?

I've had that happen before and it was because the stem was never inserted all the way. Or it could be a keyless works issue. Can you take a picture of the crown/stem?

View attachment 12726



Sent from my iPhone using Tapatalk

Sent from my iPhone using Tapatalk

 

[ericocean]

the last one is better

 

[Tienbang]

Try reinserting it back in and turn the crown COUNTER clockwise ( towards you). The keyless works should catch and then you should be able to push it in to set/reset

 

[ericocean]

Thank you for your help but I’ve tried that and that’s not the issue. It goes in just spins freely

 

[Omegex]

Sounds like the keyless works need to be reset. As the watch is brand new have a word with your dealer and see what he/she will do to resolve this.

 

[drifter]

Not sure if we do have any supporting vendors / modders yet. There is a chap called Kat in the states. I'll pm you his details.m he's quite efficient too.


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[marcuslen]

I would send it to Micky in Finland.